Terms & Conditions | Online

 

Suzie Anderson Home

ONLINE TERMS, CONDITIONS AND POLICIES

Using this website and making purchases on the Suzie Anderson Home website confirms that you have read and accepted these Terms & Conditions, as well as our Delivery, Returns and Refunds policies.  

Suzie Anderson Home accepts no responsibility or liability from your use of our website.  In deciding to use our website, you will hold Suzie Anderson Home innocent of any claims, damages, costs and expenses as a result.

Suzie Anderson Home holds the right to update and change our website Terms & Conditions without notice and at any time. These updates will take immediate effect, superseding any previous conditions.

No credit notes or gift cards can be used for online purchases.

RETURNS  & REFUNDS POLICY

Suzie Anderson Home P/L accepts return of merchandise that is unworn, unwashed, undamaged or has manufactures defects, within 14 days of purchase with the original receipt and where the manufacturers tags are still attached.

Customers are to return the item in it's original condition and packaging at their own postage/courier expense.

A credit note for the same value will be issued, valid for 12 months from the date of issue. 

As credit notes cannot be used to purchase on line, the customer must contact the Moss Vale Store on 02 4868 2662 to make purchases using your credit.

Suzie Anderson Home P/L will not accept the return of the following items:

Undergarments – jewellery – watches – custom ordered or sale items with the exception of items that have manufacturers defects.

Should your online order arrived damaged or be defective, Suzie Anderson Home must be notified via email within 48 hours of taking delivery of the order. Email a full description with photos to shoponline@suzieandersonhome.com. 

If goods are returned damaged or faulty due to manufacturers defects, Suzie Anderson Home P/L wherever possible will endeavour to repair or replace the goods to the customers satisfaction.

Should Suzie Anderson Home P/L not be able to repair or replace the goods, a full refund of the purchase price will be offered to the customer.

Content Ownership

All content viewable on the Suzie Anderson Home website is copyright of Suzie Anderson Home. This comprises of all copy, photography and graphics and is protected under Australian copyright laws.   

Product Listings

All product information and pricing listed on the Suzie Anderson Home website are correct at time of publishing. We hold the right to adjust prices at any time without notice. We will not be held liable for inaccurate pricing or product information.

Website Design

We have made every attempt necessary to make sure you can view this website as it was intended, which includes screen resolutions, browser compatibility and accurate colour rendition. Colours will vary depending on your monitor, we can’t guarantee colours you view will be true to life.

Product Warranty

Our website terms of warranty are ‘as is’ with no warranty offered under any circumstances on products listed on this website, unless stated clearly in the descriptions. 

We are in no way responsible for any direct or indirect damage caused from using any products purchased on our website. We offer no warranty and hold no liability to you with regards to losses or damage incurred when purchasing services or products from third party websites after sourcing said services or products through our website.

Information | Privacy Policy

Suzie Anderson Home respects your privacy and fully complies with all Australian National Privacy Principles and laws relating to the collection and use of your personal information.

Suzie Anderson Home collects your personal information when;
• you subscribe to our newsletter
• provide us with your email address in store or online
• contact us via our website
• purchase online through our web site

We do not share your information with third parties.

You are under no obligation to supply us your personal information to view our website, however to complete any online order/s it will be required. 

Should your contact information change and need to be updated in our system, please email us directly at shoponline@suzieandersonhome.com and allow 72 hours for our staff to respond and update your information.