Delivery and Shipping
Shipping within Australia
Orders under $199
Delivery fees for orders under $199 start at $15 for Sydney, Melbourne and Brisbane Metro Areas*
*For bulky orders, fragile items or remote locations, there will be a surcharge and you will be contacted for your approval of the additional cost before the items are sent. If you are unhappy with the additional charge we will refund your order.
Orders over $199
Delivery fees for orders over $199 may qualify for FREE Shipping*. Applies to Sydney, Brisbane and Melbourne Metro Areas only.
*STORE PICK UP/LOCAL DELIVERY ONLY/FREIGHT QUOTE ON APPLICATION
Due to the size and weight of certain pieces we are unable to offer our regular Australia wide delivery.
For Australia-wide deliveries, a freight quote does apply for certain pieces.
This is not calculated online and will be in addition to your purchase.
Please contact us for a quote at email@example.com.
Free shipping excludes large items such as Furniture, Rugs, Cushion inserts, Lighting, Mirrors, Art and extremely fragile items.
Subject to product availability, standard delivery orders are processed and shipped within 2-4 business days and only during weekday business hours.
Authority to leave
Please let us know in the comments section at checkout if you would like your parcel to be left on your property if you are not home. Suzie Anderson Home takes no responsibility if your parcel goes missing from your property or is damaged as a result of leaving it in an unsafe location if you have given approval for it to be left. Please specify a safe place to leave the parcel that is protected from passers-by and the weather.
Shipping Furniture within Australia
We offer furniture delivery to Sydney, Melbourne and Brisbane Metro areas. If your postcode falls out of the metro area, we can ship by freight quote. We do not offer furniture shipping outside of Australia.
Delivery is to the door and does not include unpacking and rubbish removal. If you would like white glove service (unpacking, furniture placement and rubbish removal) we are happy to provide a quote.
Delivery times for Furniture
Delivery times vary by stock availability and by postcode. We expect furniture deliveries to take up to 2 weeks from the time of purchase. Once your items are available for delivery, we will contact you to book in a 7 day delivery period.
Once your delivery week has been booked, the driver will notify you 24 hours before your delivery is due to arrive.
Please note: If you miss your furniture delivery, you may be charged a re-delivery fee.